Meet Jennifer Mackie. Having seen family members and friends struggle to keep up with the demands of running a small business, it became clear how easily administrative tasks can consume valuable time. With only so many hours in the day, many business owners find themselves balancing their core work with the growing burden of paperwork, organisation, and day-to-day administration.

That’s where the idea for On-Demand Admin Solutions began. The goal is simple: to provide reliable and professional administrative support, allowing business owners to focus on growing their business rather than becoming overwhelmed by routine tasks.

My own career path has been varied and has provided a strong foundation of transferable skills. I began my career in medical administration as a medical secretary, developing core office skills including document management, typing, organisation, and data entry.

I later moved into a hands-on role as a Paramedic, where working under pressure, following strict regulations, and maintaining accurate documentation were essential. While the role was very different, it strengthened my organisational skills, ability to prioritise tasks, and attention to detail — all of which are invaluable in administrative work.

I later moved away from frontline work, returning to an office-based role where I carried out government assessments. This involved report writing, detailed note-taking, both in person and remotely, particularly during the COVID-19 pandemic.

After many years working within the medical field, I decided to pursue another long-standing interest and returned to university to study Geology. While not a traditional administrative background, this experience further developed my time management, ability to work to strict deadlines, and attention to detail, while also introducing new technical skills such as Python coding and advanced Microsoft Excel and many more.

It is the combination of organisational skills, professional experience, and a genuine desire to support others that led me to create On-Demand Admin Solutions.

Small businesses work incredibly hard, and many are not in the position to hire full-time or part-time administrative staff. On-Demand Admin Solutions was created to offer flexible support when it’s needed most — with services billed hourly, no long-term contracts, and no task too small.

Whether you simply want to reclaim your time, streamline your administrative processes, or need support getting organised, On-Demand Admin Solutions is here to help.